What is Romio?
Romio is a local services app that provides trusted recommendations from Experts and people you know within your social network. The app will officially launch in New York City this fall 2017 with a gradual expansion to other major US cities in 2018.

How does Romio work?
The app serves Users seeking local services, Experts recommending local services and Service Providers offering local services. Say you’re a User looking for a Dog Walker in TriBeCa. Romio aggregates relevant, local Service Provider recommendations from credible Experts (i.e. Veterinarians, experienced Dog Trainers, etc.) to provide reliable online referrals. These online referrals are then compiled into 'best of' lists – so you can discover and book the top recommended Dog Walkers in New York City. Alternatively, say you’re a Veterinarian and know an excellent Dog Walker. Now you have a platform to share a recommendation to be discoverable on Romio and help those seeking this service in your community. Similarly, Beauty Influencers can recommend their favorite Hairstylists, Athletes can endorse their Personal Trainers and Parenting Bloggers can champion superstar Babysitters.

What are the benefits of joining Romio?
For Users, Romio is a one-stop shop for all service needs spanning Fitness, Parenting, Pets, Lifestyle, Real Estate and more industries. Users can search, discover and book local services – all within the app. And when Users book services, they can have peace of mind knowing exactly who they're hiring – since recommendations are provided by trusted, vetted Romio Experts and people you know.

For Service Providers, Romio provides a platform to increase business exposure, attract new customers, manage clients and network within similar industries.

For Romio Experts, providing solid recommendations will increase your "Romio Rank" status – increasing exposure on the platform and within your industry. Being in the Romio Expert community also gives opportunities to network with fellow Experts and Service Providers in similar fields.

What makes a service "trusted”?
The two pillars of our trust model are recommendations made by local Romio Experts and friends in your social network. A "Romio Expert" is someone who well-connected in their industry or community and highly qualified in his / her field. For example, a Veterinarian with a 4-year Veterinary degree would qualify as an Expert in the Pet industry.

How does Romio rate Service Providers?
We don't believe in a star rating system, since it’s highly flawed and outdated. Instead, we rank service providers within a leaderboard style – with the #1 spot at the top with the most vetted recommendations, filtered down to the service provider with the least amount of recommendations.

What is the criteria for becoming a Romio Expert?
Experts are individuals who are viewed by others as knowledgeable in a specific subject matter and whose recommendations earn respect and garner trust. Some of the factors that we consider in determining the level of expertise are life experiences, professional knowledge, education, word-of-mouth, online reputation and body of work. We also consider the “local” contribution that someone can make on the platform. To be a local expert, you need to have strong connections to the community or place in question. For the moment, that’s just NYC. As we roll out to other major cities, we look forward to expanding that definition and growing our network.

Is there a web version of Romio?
There will be! In the coming months, you’ll also be able to set up your profile and make your recommendations through a web browser.