Last updated: February 13, 2024
Privacy
Romio takes your privacy seriously. This Privacy Policy describes the ways we collect, store, use and protect your personal information. Please read this policy carefully before using our Site or Services, and contact us at privacy@romio.com if you have any questions. Our Privacy Policy should be read in conjunction with our Terms of Use. Together these documents govern the use of our Services and our Site. Any defined terms we use in this Privacy Policy that are not defined have the meaning given to them in our Terms of Use available at https://romio.com/terms-of-service/.
Information You Provide
When you register for an account at our Site or otherwise use the Site, you will be asked to sign in with your social media account or you mobile phone number. In the future you may be asked to provide information about yourself, such as your name, address, and email.
Cookies and Pixel Tags
When you visit our Site, we send one or more cookies to your computer in order to uniquely identify your browser and improve the quality of our service. You may adjust the settings on your browser to refuse cookies, but doing so may interfere with your use of our Site. Third parties may be placing and reading cookies on your computer, or using web beacons to collect information as a result of ad serving on our Site.
Log Information
When you use our Site , our servers automatically record information that your computer sends whenever you visit our Site, including, but not limited to, your request, IP address, information about your browser program, location data and the existence of cookies. We also collect certain information that your mobile device sends when you use our Services, like a device identifier, user settings and the operating system of your device, as well as information about your use of our Services.
User communications
When you contact Romio or Users through a form on our Site, or send email or other communications to Romio or Users, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.
How We Use The Information We Collect
We only use the information collected from you for the purposes described in this Privacy Policy. In addition to the above, such purposes include:
Links
Throughout the Site, we may link to the websites or applications of other companies and/or individuals to which we have no affiliation. Romio's Privacy Policy does not extend to these external websites or applications, and we suggest that you read the privacy policies on all such third parties.
Emails
You may receive emails from Romio when you submit a form on our site or send email or other communications to Romio. You can opt-out of receiving such emails by following the instructions at the end of each email we send, or by sending an email to support@romio.com.
Acceptable Conduct
As the Site is an open forum, we reserve the right to remove inappropriate content. Content prohibited from the Site includes illegal, defamatory, threatening, hateful or pornographic content, excessively profane content, content that discloses another's confidential or proprietary information, or fraudulent content.
Deleting Questions and Answers
Whenever you delete a question or answer you added on the Site, we remove this from our public-facing pages and archive them on our servers. If you wish these to be permanently removed, email us at support.@romio.com.
Disclosure
We are committed to protecting your privacy. We do not share personal information with other companies or individuals outside of Romio except in the following limited circumstances:
Law Enforcement, Pursuant Court Order, To Protect Third Party Intellectual Property To Service Providers and Experts as needed to provide services or recommendations.
Consent
You are giving us your consent to let Romio share your information. For example, if you inquire about a Service Provider , your name and email address will appear to the recipient of the message (ie, the Service Provider).
EXPERTS AND Service Providers
We may provide such information to our subsidiaries, Experts or Service Providers for the sole purpose of operating the services. We require that these parties comply with our Privacy Policy.
Legal Compliance
When we have a good faith belief that disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request; (b) enforce the applicable Terms of Use, including investigation of potential violations thereof; (c) detect, prevent, or otherwise address fraud, security or technical issues; or (d) protect the rights, property or safety of Romio, its users or the public, as required or permitted by law.
Merger or Sale
If Romio is involved in any merger, acquisition, or other form of sale of some or all of its business, personal information about our users may be transferred along with the business.
Security
We implement industry-standard security measures to protect against the loss, misuse, or alteration of the information under our control. Personal information is processed and stored by Romio in databases hosted in the United States, and we restrict access to personal information to Romio employees, Experts, Service Providers, contractors and agents who need to know that information in order to operate, develop or improve our services.
Romio is a marketplace app for booking services (Housekeeper, Personal Chef, Cat Sitter, etc.) recommended by friends or local experts. Unlike others, Romio is the only marketplace built with the principles of Social Capitalism.
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